Who we are
Talkexa is an AI language tutoring app operated by Omnivatis (“we”, “us”). Contact: omnivatissynergy@gmail.com.
Information we collect
The categories below match what we declare in the Apple App Store and Google Play data-safety forms.
- Contact info — email address and name for your account.
- User content — voice audio you record for speaking practice; conversation text/transcripts; language preferences and learning level.
- Purchases — subscription product and entitlement dates from Apple App Store / Google Play (we do not store full payment card numbers).
- Identifiers — account user ID; device / push token identifiers used for Firebase Cloud Messaging and analytics.
- Usage data — product interaction events (for example sign-in, practice starts, paywall views, restore/purchase) via Firebase Analytics.
- Diagnostics — crash and performance data via Firebase Crashlytics to keep the app reliable.
How we use information
- App functionality — authenticate you, run AI tutoring (transcription, replies, feedback), sync history, enforce free-trial and subscription limits, and send optional practice / service notifications when you allow them.
- Analytics — understand feature use and improve Talkexa (Firebase Analytics).
- Diagnostics — find and fix crashes and reliability issues.
We do not use this data for third-party advertising, and we do not track you across other companies’ apps or websites for advertising (no App Tracking Transparency / advertising identifier tracking).
AI processing
Speech and text from practice sessions are processed by our AI providers (currently OpenAI) to generate transcripts, tutor responses, and feedback. Do not share sensitive personal data you would not want processed for tutoring.
Sharing
We do not sell your personal information. We share data only as needed with:
- Infrastructure & product providers — hosting, database, AI processing (OpenAI), analytics and crash reporting (Google Firebase), and push delivery.
- Apple / Google — in-app purchases and store requirements.
- Authorities when required by law.
Data linked to you
Account, content, purchase, identifier, usage, and diagnostic data listed above can be associated with your Talkexa account when you are signed in.
Retention
We keep account and conversation data while your account is active. You can delete your account in the app (Profile → Settings → Delete account), which removes your account data from our systems subject to backups, security, and legal retention needs.
Your choices
- Update profile and learning preferences in the app.
- Control microphone and notification permissions in system settings.
- Manage or cancel Premium / Pro Max in App Store or Google Play.
- Delete your account in Settings, or email us for privacy requests.
Children
Talkexa is not directed to children under 13 (or the minimum age in your country). If you believe a child provided us data, contact us and we will take appropriate steps.
Changes
We may update this policy. The “Last updated” date above will change when we do. Continued use after changes means you accept the updated policy.